Question 1

Is there enough parking for my group?

Accepted Answer

We have adequate parking spaces on-site. If more parking is needed, we have an in-house shuttle service that can reach downtown Winston-Salem.

Question 2

Where is the facility?

Accepted Answer

We are located within the Truist Stadium, home of the Winston-Salem Dash. We are located right off Highway 421 Salem Parkway. You can't miss us!

Question 3

Is there a service charge? What does that cover?

Accepted Answer

We do have a 20% charge. The service charge allows us to provide excellent customer service throughout the scheduling and event date.

Question 4

Does the service charge include gratuity for the staff?

Accepted Answer

Service Charge does not cover gratuity.

Question 5

Do you only handle the food service?

Accepted Answer

We are your one-stop shop! We specialize in food service, but if you need other services, just ask! We have preferred vendors such as DJs, rental companies, florists, photographers, and more. We are happy to coordinate everything up for you!

Question 6

Can I bring my own food?

Accepted Answer

We only allow cakes and items for guests with dietary restrictions to be brought into the building.

Question 7

Can I bring in outside alcohol?

Accepted Answer

We provide all alcohol. If you enjoy a specific brand of beer, let us know, and we will have it in stock! We do allow you to bring in Wine for a corkage fee.

Question 8

Do I need to bring my own decorations?

Accepted Answer

Before you go out and purchase decorations for a one-time event, please look at what we have! We have a large selection of centerpieces, candles, vases, you name it! Ask us what we have before purchasing!

Question 9

When should we pay for the event?

Accepted Answer

All Payments must be made prior to the event.

Question 10

Do we have to have a bar?

Accepted Answer

No! We will even go as far as to take bottles down from view and cover up beer signs.

Question 11

Can you cater my wedding at another location?

Accepted Answer

Absolutely! We have catered events hours away from our home venue!

Question 12

My son really loves the Dash baseball team. Can the mascot Bolt pop in and say hey during the event?

Accepted Answer

I think we can pull some strings! (yes!)

Question 13

Do you still cater during the baseball season?

Accepted Answer

Absolutely! Whether it's a wedding post-game or at another venue, we are happy to cater your next event!

Question 14

I really don’t want hamburgers and hot dogs at my wedding. Can you do something else?

Accepted Answer

We don’t want to serve that at your wedding either! Give our chef a challenge! How does a prime rib or roasted lamb sound?

Question 15

I was there last month for a corporate event. The crab cakes are to die for! Can I just get some for 30 people next Friday?

Accepted Answer

Of course! Would you like remoulade sauce with that?

Question 16

Do we have to have food for our event?

Accepted Answer

If alcohol is served, we have an appetizer menu to choose from. However, if you are only having a meeting, skip the food!

Question 17

My event is tomorrow, and a lot of guests are no longer going to attend the event. Can we lower the price?

Accepted Answer

Unfortunately, we cannot lower the price up to five days from the event. We have already purchased the food for the party.

Question 18

I’ve never tried your food. Can we do a sampling?

Accepted Answer

Sure! Depending on the food item, you can make an appointment to schedule your tasting.

Question 19

Can we have our wedding at Truist Stadium during a baseball game?

Accepted Answer

Yes! We will even host the after-party at one of our premium bars or venue spaces!

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